गोपनीयता नीति/Privacy Policy

1. Information We Collect

We collect the following information:

• Phone number (for authentication)
• Full name
• UPI ID (for service providers, for payment purposes)
• Service area pincodes (for service providers)
• Booking history
• Ratings and reviews

हम आपका फ़ोन नंबर, नाम, UPI ID और बुकिंग इतिहास एकत्र करते हैं।

2. How We Use Your Information

• To match customers with service providers
• To process bookings and payments
• To send booking notifications via SMS
• To improve our platform

3. Data Sharing

We share your phone number with the assigned service provider once a booking is confirmed. We do not sell your personal data to third parties.

हम आपका डेटा किसी तीसरे पक्ष को नहीं बेचते।

4. Data Storage

Your data is stored securely on servers located in Mumbai, India (AWS ap-south-1 region). We use Supabase for database and authentication services.

5. Your Rights

Under the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to access, correct, and delete your personal data. Contact us at support@pakkapath.in to exercise these rights.

6. Contact

For privacy concerns, contact us at support@pakkapath.in